At Primera, your satisfaction is our highest
priority. We understand that sometimes a product may not meet your expectations, and we want you
to feel confident when purchasing from us. That’s why we offer a straightforward and
customer-friendly refund policy for all Primera purchases made within the USA.
If you are not completely satisfied with your Primera purchase, you may request a refund within
60 days from the date of purchase. To initiate a refund, simply contact our customer support
team via email at
support@tryprimera.com or call us at
1-800-123-4567. Our team will guide you through the refund process promptly and
professionally.
Please note that to qualify for a refund, the product must be returned in its original packaging
and condition. We recommend retaining your purchase receipt or order confirmation email as proof
of purchase to expedite your request.
Refunds will be processed using the original payment method and may take up to 7-10 business
days to appear on your account, depending on your bank or card issuer.
Our refund policy is designed to provide peace of mind and demonstrate our commitment to quality
and customer satisfaction. If you have any questions about our refund terms or require
assistance, don’t hesitate to reach out. We’re here to help you every step of the way.
Thank you for choosing Primera – your trusted partner in wellness.